Your Safety is Our Top Priority

To ensure maximum safety, CHI has instituted mandatory health and safety protocols for all attendees, exhibitors, speakers and staff who attend in person.

Attendees who cannot participate because of this policy, or due to travel restrictions, are encouraged to participate using our highly praised virtual event platform. Our virtual events are designed to provide you with an in-person experience at your convenience, anywhere, anytime.

We are actively following news and recommendations around COVID-19 and the Omicron variant. These protocols are subject to change as we continue to learn more.

All in-person attendees must:

  • Have a negative COVID-19 test result from an FDA-authorized, a WHO-authorized, or European authorized over-the-counter antigen test within 24 hours prior to arriving at the event. You will be asked your results at registration.

CHI recommends all attendees:

  • Have an updated COVID 19 vaccination
  • Wear a mask in public spaces at the event

Cleaning Protocols
CHI will follow all local guidelines. Read more about how our venue is working to ensure safety here. We’ll also have hand sanitizing stations available throughout the event space for your use.

Our Code of Conduct

All in-person attendees must agree to CHI’s Code of Conduct . If you choose to attend in person, you agree to:

  • Take a COVID test within 24 hours prior to arriving at the event
  • Follow all safety protocols set by event staff
  • Not attend if you have tested positive for COVID-19 (even if you don’t feel sick)
  • Not attend if you feel sick
  • Wash your hands frequently
  • Be respectful of your fellow attendees– everyone’s comfort level with social interactions is different

If you are not able to participate because of this policy, or due to travel restrictions, you are encouraged to attend the event virtually.

Flexible Registration Policy

Seamlessly switch between in-person and/or virtual
Select an in-person or virtual option, and you have the flexibility to switch your preferred event experience at any time leading up to the conference. Our flexible registration is designed to take the uncertainties out of these uncertain times.

Frequently Asked Questions


How will CHI be verifying attendee test results?
Our event staff will ask for a verbal attestation to your test timing and results.

Is there a specific kind of test I need to use?
Please use FDA-approved, WHO-approved or EU approved rapid antigen test, to ensure you can test and receive your results within 24 hours prior to arriving at the event.

How often do I need to test?
CHI only requires you to test before you arrive at the event. Based on your own judgement and comfort level, you may choose to take additional tests on your own during and/or after the event.

I need to have a COVID-19 PCR test before I return home. Where can I do that?
Please click here for a directory of local testing locations. Appointments and/or fees may be required, and the type of tests offered may differ by location.

What should I do if I test positive during or after attending the conference?
In the unlikely event that you test positive for COVID-19 during or following participation in our conference, we would appreciate being informed. Please get in touch with Pam Gerardi, Director, Client Relations

Should I get a COVID-19 test after attending the event?
We encourage any attendee that exhibits COVID-19 symptoms to reach out to their healthcare provider and receive a test.


As of 20 September 2022, it will NO LONGER be necessary to fill in a health control form to travel to Spain NOR to present the SpTH QR code when boarding or at the arrival airport. 

I’m traveling from outside the EU – what are the requirements for entry to Spain*?
U.S. citizens can travel from the United States to Spain if they show that they are vaccinated against COVID-19, or have a recovery certificate, or show a negative diagnostic test result performed either within 72 hours prior to departure (for a PCR test), or within 24 hours prior to departure to Spain (for a Rapid Antigen test.)  You will also be asked to provide a vaccination certification in Spanish, English, French or German. Please check with your airline or visit or for more information for more information.

*Effective February 1, 2022, U.S. citizens can travel from the United States to Spain on non-essential travel (such as tourism) if they show proof that they are fully vaccinated and have received the last required dose of their COVID-19 vaccine no less than 14 days, and no more than 270 days (9 months), prior to arrival in Spain. If more than 270 days (9 months) have passed since receiving the last required dose of their COVID-19 vaccine, U.S. citizens must show proof of having received a booster shot at least 14 days prior to arrival in Spain. Please read the detailed information on the Spain Ministry of Health’s website.

I’m traveling from within the EU – what are the requirements for entry Spain**?
Spain requires some international travelers to provide a EU COVID Digital Certificate. Please check with your airline or visit for more information.

What should I expect when I arrive in Spain?
You may be expected to undergo document checks (passport/visa as well as your vaccine certification).

I’m not from Spain, what is the COVID-19 policy for me to return to my country of origin?
If you are traveling from outside of Spain and returning home check with your country of origin rules for entry at Search for the country you are returning to. Follow all entry requirements for your destination and provide any required or requested health information.


Is there anything special I need to bring with me to the event?
Please bring a copy of your vaccination card and a photo ID. You may also want to bring a mobile device or laptop to join in some of our virtual sessions and speaker Q&As (please make sure your devices are fully charged; we do our best to make outlets available but cannot guarantee them).

How should we greet and meet our fellow attendees?
This one is up to you. Please follow your personal comfort level and respect the boundaries of your fellow attendees. Handshakes, waves and elbow bumps all welcome.